Procedure for a submission of a request for work/services:

Routine:  

In order to submit a work order request, one must go to the website schooldude.com, then click on ‘Client Login’, and then Go to ‘MaintenanceDirect’. After one submits the request and then will be notified by email when the work order is in process and completed. Requests for services should be submitted as far in advance as possible, to ensure timely and satisfactory completion of requested services. In order to use this web-based system, one must obtain the password to sign in from the Physical Plant, unless one is a pre-determined member. Also, most offices have at least one faculty or staff member who has access to the system and all of the Resident Directors have access to it.

Open Office Hours:

8 AM-4:30 PM Mon.-Fri.

The Office is closed on all union worker vacation days. Reference the  Holiday Calendar to find out the scheduled days of vacation through the Office of Human Resources. Maintenance Technicians are available only from 7 AM until 3:30 PM only.

 

Emergencies:

Services which require immediate response may be phoned in to the Physical Plant during normal office hours at (315)445-4500. On weekends or after normal hours, emergency requests may be called in the Security Department at (315)445-4444.  They will contact the appropriate Physical Plant personnel who will then respond to the situation.

Fax:

Prior telephone confirmation is required. Our fax number is: (315)445-4650.